logo

+44 (0)20 7871 8550 | 0845 450 4000

hello@inspirepeople.net

Service Desk Administrator - 2nd Line (Temp to Perm)


This job does not exist anymore.

Try running a new search or browse our vacancies.

Or fill in the form below to receive job alerts.

2019-09-03 10:09:551970-01-01 Inspire People
Job Type Contract
Location Ealing, London
Area UK - London, UK Ealing, London
Skills IT Infrastructure - 1st / 2nd Line SupportIT Infrastructure - ApplicationsIT Infrastructure - Desktop Support
Salary £180 and £200 Inside IR35 depending on experience with permanent
Currency GBP
Start Date ASAP
Telephone +44 (0)20 7871 8558
Job Ref 2509_1567505394
Description

This is a fantastic opportunity for a customer focussed 2nd Line Helpdesk Support / IT Administrator with great communication skills and MS Office, Windows 10 and SCCM experience to join a new line Service Desk team in a busy ICT Department on behalf of a large London Council providing remote and on-site support and deployment of devices. This is an initial 3-month temp to perm role. £180 and £200 Inside IR35 depending on experience with permanent salaries of £30k to £35k DOE. Clean driving licence required. Immediate start. Interviews 14th and 15th August 2019. West London.

We are looking for self-motivated people with excellent customer services skills and a passion for working in IT, who can identify and improvement process improvement opportunities.

Key tasks for the Service Desk Administrator includes:

* Provide 1st line and 2nd line support and call resolution for IT queries raised via the service portal, via email or over the phone by staff at from libraries and external sites
* Deal with telephony, desktop/laptop and application related issues
* Assist in the writing of service desk documentation
* Work on project activities and tasks if required
* Ensure all hardware assets are managed through the process, obtaining and deploying stock as required

The Service Desk Administrator will have the following:

* Have experience working in a Service Desk / Helpdesk environment using MS Windows 7, 10 troubleshooting/support and SSCM experience.
* Be able to communicate effectively with customers and colleagues at all levels; happy to work flexibly to help meet the needs of the service with manage multiple and diverse workloads without supervision to meet SLA's.
* Have a full clean driving licence.

If you are an experienced 2nd Line Helpdesk Support / Service Desk Administrator looking to grow to career and enhance your knowledge, then apply now for immediate consideration for interview or contact Andrew Medhurst at Inspire People for more information.

Inspire People is acting as an employment business providing services to individuals and employers.

"Help Desk", "2nd Line Support", Helpdesk, "2nd Line", "IT Admin", "Service Desk", "IT Administrator", "IT Support", "Support Desk", "IT Technician", "Windows 10", SSCM

Keywords
Skills Clear
Area Clear
Job Type Clear
Salary Clear
Currency Clear
Sign in
Register
Andrew Medhurst
Browse Andrew's jobs
Get in touch with Andrew
+44 (0)20 7871 8558
Similar Jobs
  • Infrastructure Support Analyst - Exchange / MS Server / O365
    UK, UK - London
    1st / 2nd Line Support
    Circa £30k plus excellent benefits

    This is a great opportunity for a Infrastructure Support Analyst with good all-round experience in Microsoft Server (2008 onwards), Exchange plus a general overview of Microsoft SQL and networking (LAN/WAN) to join an important Government Department as they embark on a new Office 365 implementati...

  • IT Helpdesk Manager
    UK, UK - South East
    1st / 2nd Line Support
    Up to £35k plus benefits

    This is a great opportunity for a Helpdesk Manager with great people skills and experience of managing a busy helpdesk function of at least 5 people within a B2B environment to join a long-established Managed IT Services Provider who are rapidly expanding. You will thrive working in a busy enviro...

  • Applications Systems Administrator - Planning & GIS
    UK, UK - London
    3rd Line Support
    £44k to £53.5k depending upon experience plus excellent benefits

    This is a fantastic opportunity for a Systems Administrator / Applications Systems Expert with Planning applications knowledge (ideally IDOX but others will be considered) plus Oracle and SQL, to provide specialist 3rd line support and development for the Planning and GIS systems on behalf of a l...

Email Me Jobs Like This
Subscribed to similar jobs notifications


Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF


The Stanley Building,
7 Pancras Square, London, N1C 4AG

+44(0)20 7871 8550
0845 450 4000

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
+Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Resolution Used to ensure the correct version of the site is displayed to your device.
essential
Session Used to track your user session on our website.
essential
+Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google Analytics Google Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.
Yes
No
+Marketing
Marketing Cookies are used for various purposes.
Tawk.to This allows our Live Chat Functionality
Yes
No

More Details