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Senior Service Assurance Analyst - Telecoms / NOC

Job Type Permanent
Location London
Area UK - London, UK
Skills IT Infrastructure - 3rd Line SupportIT Infrastructure - ApplicationsIT Infrastructure - Service Management
Salary Basic up to circa £70k plus bonus and benefits
Currency GBP
Start Date ASAP
Consultant Shayda Ehsani
Telephone 020 7871 8555
Job Ref 2336_1515599923
Description

Inspire People is seeking a Senior Service Assurance Analyst with experience in IP networks (mobile, satellite or fixed), IP traffic applications and the use of related dashboards (based on Tableau, Splunk and Matlab - desirable but NOT essential) to manage and monitor the network and service performance of a global mobile telecoms provider of Voice and Data solutions. Applications are welcome from either Senior System Engineers or NOC Engineers who have the desire to utilise their telecoms knowledge and cross over into a data analytical role. Basic of up to circa £70k plus bonus and excellent benefits. London.

The Senior Service Assurance Analyst will be responsible for:
* Managing and monitoring the network and service performance, providing guidance on trends and anticipate potential services issues.
* Interface with the NOC to provide 2nd/3rd line support, analysing and reporting on performance data based on KPIs and KPQs, liaising with vendors where required.
* Support and provide guidance to junior members of the Service Assurance team (Service Assurance Analysts).

The successful Senior Service Assurance Analyst will have the following skills / attributes:
* Hands on experience and high-level knowledge of Telecoms experience in IP networks and IP traffic applications across Voice, VoIP, SMS and Data networks.
* Experience in data analytic tools (Tableau, Splunk, Matlab - desirable NOT essential) and Service Assurance.
* Able to analyse trends and report/anticipate services issues.

In return, you can expect a stimulating and challenging working environment with a company renowned as a leader in their market, a basic of up to circa £70k, bonus and excellent benefits including:

  • Personal and Company Bonus
  • Pension
  • 25 days holiday per year, increasing to 30 days after 5 years of service.
  • Health Care and Dental Schemes
  • Personal Health Insurance / Life Assurance
  • Childcare Vouchers
  • Season Ticket Loan
  • Give As You Earn scheme / Employee Well-Being Programme
  • On-site facilities incl. an on-site gym, a subsidised restaurant and coffee bar


If you are a Senior Service Assurance Analyst and/or Senior System Engineer or NOC Engineer, who has the desire to utilise their telecoms knowledge and cross over into a data analytical role and looking to progress your career within a large, well respected brand and one of the world's leading mobile communications innovators, then contact Shayda Ehsani or Andrew Medhurst at Inspire People for more information in complete confidence.

Inspire People is an Employment Agency providing recruitment services on behalf of individuals and organisations.

"Service Assurance", Tableau, Splunk, Matlab, Telecoms, "IP Networks", VoIP, Voice, Data, "IP Applications", Sandvine, "NOC Engineer", "NOC"; "data analytics", "Systems Engineer"

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  • Senior Service Assurance Analyst - Telecoms
    Inspire People is seeking a Senior Service Assurance Analyst with experience in IP networks (mobile, satellite or fixed), IP traffic applications and the use of related dashboards (based on Tableau, Splunk and Matlab) to manage and monitor the network and service performance of a global mobile telec...
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